Haylou X1 2023 Earbuds

HAYLOU X1 2023

Metallic case | ENC for clear calls | 12mm dynamic driver

24-hour battery life | Half in-ear design | Bluetooth 5.4

IPX4 waterproof | Charging indicator | APP control

【Aluminium Alloy Case Solid-Built Quality】

 The aluminium alloy charging case is elegant and stylish with streamlined design. And it can reduce fingerprints and scratches with matte finish process.

【Faster and More Stable】

The Bluetooth 5.4 chip ensures smooth calls, playback and games with more stable connection, enhanced anti-interference ability and lower power consumption.

 
【2mm Dynamic Driver Immersive Listening Experience】

12mm large dynamic driver (Open sound stage and powerful bass); Titanium plated diaphragm (High sensitivity and balanced lows, mids and highs); HD audio codec (Rich sound details and smooth performance)

【Half In-Ear Design Optimal Comfort】

With ergonomic half in-ear design and 60° in-ear angle, it closely fits the contours of your ear, bringing you unprecedented comfort when wearing it. 

【Long Battery Life Music Never Ends】

Listen to up to 5.5 hours of music on a single charge, or up to 24 hours when used with the charging case. Immerse yourself in a world of music.(* The data comes from HAYLOU Lab, and the actual battery life varies depending on factors such as volume, sound source, environmental interference, product functions, and usage habits.)

【Ultra-Low Latency Smooth Gaming】

The low-latency algorithm offers lip-sync gaming experience with clear sound of footsteps, gunshots, or special effects.

【ENC for Clear Calls】

With highly sensitive mic and ENC algorithm, it intelligently filters out ambient noise during calls or even accurately weakens the sudden hoot on the street.

【One-tap Reset Easy Pairing】

Press and hold the reset button to restore factory settings. Connecting to a new device is never made so easy.

【IPX4 Waterproof All-round Protection】

The earbuds have reached IPX4 waterproof rating. They can easily cope with sweat or rain, so that you can enjoy music all the time. (*The earbuds cannot be worn under heavy rain and when taking a shower, but they can provide all-round protection against splash. The charging case is not waterproof.)

【HAYLOU Sound APP Listen Your Way】

Customize EQ sound effect through the HAYLOU Sound APP to match your personal preference. It also supports modifying the Bluetooth name and checking the power of the earbuds.

【Sensitive Touch Control Use with Ease】

High-precision smart touch control adds no pressure on the ears. Easily switch between music and calls without taking out your phone.

Product name: HAYLOU X1 2023

Bluetooth version: Bluetooth 5.4

Communication range: ≥10 meters (without any obstacles)

Earbud charging time: about 1.5 hours

Earbud battery life: about 5.5 hours (playtime)

Battery type: polymer lithium battery

Single earbud battery capacity: 35 mAh

Charging case battery capacity: 300 mAh

Audio codec: SBC

Bluetooth protocol: A2DP/AVRCP/HFP

Specifications: Earbuds x1 Charging case x1 Charging cable x1 User manual x1

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Thank you for visiting and shopping at Haylou. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders made before 2:00PM are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Haylou is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Haylou is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase.

1. Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.

2. Request your Return Authorization Number and by emailing at haylou.uk@gmail.com with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.

3. To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.

4. Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.

Our Return & Refund Policy provides more detailed information about options and procedures for returning your order.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@colmi.store.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@colmi.store.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@colmi.store.